POLICIES

POLICIES

Freight and Handling Charges for Parts

How We Ship

  1. We ship small parts by UPS and occasionally by Parcel Post.
  2. We choose the best one in your area based on our experience and cost.
  3. Large orders of shelves, tops, and bottoms go out by common carrier motor freight.
  4. See Export Shipments for details on shipments outside the USA.

Shipments & Delivery

  1. You can specify Next Day or Second Day Air. 
  2. Most parts ship within 2 to 3 days after they are ordered as long as they are in stock. (See more)
  3. If not specified the parts will ship out by regular UPS Ground Service.

Shipping Rates

  1. UPS charges are at scale rate. 
  2. It is very difficult to estimate shipping rates ahead of time because the final package size and weight is unknown. 

More Information On UPS Services & Rates

  1. Click here for the types of services and rates for UPS.
  2. Note: Not all services may be available in your zip code.
  3. Services and Transit Times for UPS ground. (Type in 08085 for the zip code)

Insurance

  1. We insure higher dollar parts orders and orders with multiple kiln shelves.

Several Categories Of Handling And Carton Charges

Special Wood Crate $165.00

  1. Rectangular DaVinci Tops, Bottoms, and Sections in any quantity or combination.
  2. X3200 Square DaVinci Tops, Bottoms, and Sections in any quantity or combination.
  3. Carton Charge is per carton.
  4. (Note that X2300 and X2800 Square DaVinci tops, bottoms, and rings can go in a standard skidded carton - see below for pricing).
  5. Item Number: G-G-CRAT/DV

Special Note For Export Crates

  1. We have to add an extra fee when we crate with heat-treated ISPM lumber, which is required in for most countries. The fee will be based on our cost for each specific situation. It can cost from several hundred dollars up to $1000 or more. We try to use plastic skids and container shipping to avoid these charges.
  2. Quotes are available upon taking an order.

Skidded Carton (50 LBS/23 KG Or More): $82.00

Typical Items:

  1. Items that are typically 50 lbs or more or are very fragile.
  2. Kiln Sections (for 8-sided kilns and above).
  3. Tops and bottoms (for 8-sided kilns and above).
  4. Square X2300 and X2800 DaVinci Tops, Bottoms, and Sections.
  5. All Shelf Kits (for 8-sided kilns and above).
  6. Carton Charge is per carton.
  7. We may ship some items by common carrier that theoretically could ship by UPS, in our experience, we believe are best shipped by common carrier.
  8. Item Number: G-G-CART/MS

UPS Shipments

  1. Large boxes shipping by UPS (20 LBS/9 KG or more): $15 per Box
  2. Medium Sized Boxes (3 LBS/1.5 KG To 20 LBS/9 KG): $10 Per Box
  3. Small Packages (Less Than 3 LBS/1.5 KG): $5 Per Box